Bob Burns Blinds Trusts BlinQ Software for Operations

Bob Burns Blinds Utilizes BlinQ Software for Efficiency

Bob Burns Blinds has been a trusted name in window coverings for over 55 years, maintaining its reputation through competitive pricing and reliable service. Now, with the integration of BlinQ Software, Bob Burns Blinds is enhancing its customer experience and streamlining its operations. BlinQ Software, a cloud-based window covering quoting software and CRM, offers a range of benefits to Bob Burns Blinds, helping them attract, retain, and manage more customers and leads.

With BlinQ's contact management feature, Bob Burns Blinds can save all customer contacts in one place, regardless of the communication channel used. This ensures that no lead is lost and all customer interactions are tracked for future reference. The Job Dashboard provides a visual overview of job statuses, from approved to completed, allowing the team to manage projects efficiently and effectively. Additionally, the centralized story feature in BlinQ enables Bob Burns Blinds to track each customer's journey from quote to job completion, including staff notes, email correspondence, and purchase orders.

Bob Burns Blinds' commitment to quality products and customer satisfaction is further enhanced with BlinQ Software. The real-time email tracking feature allows the team to see if customers are opening emails and clicking through links, enabling them to connect with customers at the right time. Moreover, with BlinQ's auto connect mailbox feature, Bob Burns Blinds can seamlessly integrate traditional email methods into their customer management process. As Bob Burns Blinds continues to grow and serve South Australia with pride, BlinQ Software provides the tools they need to excel in customer service and operational efficiency.

Workflow automation software for retailers and manufacturers of blinds, shutters & curtains.